Do you offer quantity discounts?
Do you offer quantity discounts for commercial clients that buy items in bulk or large quantities?
On many items we do offer a discount for items purchased in large quantities or bulk, however our website does not reflect this discount, so if you plan to purchase large quantities of an item or in bulk please call us at (717) 532-5918 and we will be happy to see what we can do for you.
I placed an early order, but am not able to pickup; what should I do?
We will hold your order; however, if the items are in high demand or prices change. After February 15 your order is subject to available supplies and price changes.
Can I pickup my items at Martins Produce instead of shipping them?
Yes, we are glad to help you save money on shipping. However, if your order is large or your order items are in high demand and you do not pickup within 15 days after being notified your order is ready. We reserve the right to sell your items and restock your order.
Do you offer warranties or returns on defective products?
Most of the equipment brands we carry are field tested and proven by farmers we know. In the event that your item is defective, you need to contact the manufacturer to discuss the warranty terms. All claims will need to be filed with them. If you need information in contacting a manufacturer, do not hesitate to call us.
Is it safe to use my credit card on www.martinsproducesupplies.com?
Thanks for asking! You can shop at www.martinsproducesupplies with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works.
The company adheres to strict industry standards for payment processing, including:
-
- 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
- Industry leading encryption hardware and software methods and security protocols to protect customer information.
- Compliance with the Payment Card Industry Data Security Standard (PCI DSS).
For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.
Martinsproducesupplies.com is registered with the Authorize.Net Verified Merchant Seal program, and we use encryption to send your sensitive information to Authorize.net including your credit card information.
What are my shipping options?
Most of our shipping is done via FedEx Freight or Ground. We also ship via other major carriers, such as, UPS and USPS.
On larger items or large orders, we will ship LTL Motor Freight with local companies that we partner with.
We offer a “call me with shipping quote” for our web orders to allow us to find you the best possible rates in shipping. If you are concerned your shipping quote on your online order is too high; select this option in checkout and we will call you with shipping quotes when your order is ready to ship.
What if I overpaid or you didn’t have enough of what I needed and I already paid?
We will issue credit invoices towards a future purchase or if purchased on a credit card, we can refund the same credit card. We do not offer cash refunds.
What is your return policy?
Saleable items still in their original packaging may be returned with permission; however, they are subject to a 10-25% restocking fee.
Can I return seeds, plants, or fertilizers?
Seeds, onion sets, fertilizers, and special order or discount items are not returnable under any condition.
Do you accept credit cards at your store?
Yes, we accept all major credit card companies.
What holidays are you closed on?
We are closed all of the holidays listed below. Please call to confirm hours of other national holidays.
- New Years Day
- Good Friday
- Ascension Day
- Labor Day
- Thanksgiving Day
- Christmas Day
What are your hours?
We are open weekdays 7:00 AM to 5:00 PM.
Saturdays and Sundays are closed.
Do you offer quantity discounts?
Do you offer quantity discounts for commercial clients that buy items in bulk or large quantities?
On many items we do offer a discount for items purchased in large quantities or bulk, however our website does not reflect this discount, so if you plan to purchase large quantities of an item or in bulk please call us at (717) 532-5918 and we will be happy to see what we can do for you.
I placed an early order, but am not able to pickup; what should I do?
We will hold your order; however, if the items are in high demand or prices change. After February 15 your order is subject to available supplies and price changes.
Can I pickup my items at Martins Produce instead of shipping them?
Yes, we are glad to help you save money on shipping. However, if your order is large or your order items are in high demand and you do not pickup within 15 days after being notified your order is ready. We reserve the right to sell your items and restock your order.
Do you offer warranties or returns on defective products?
Most of the equipment brands we carry are field tested and proven by farmers we know. In the event that your item is defective, you need to contact the manufacturer to discuss the warranty terms. All claims will need to be filed with them. If you need information in contacting a manufacturer, do not hesitate to call us.
Is it safe to use my credit card on www.martinsproducesupplies.com?
Thanks for asking! You can shop at www.martinsproducesupplies with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works.
The company adheres to strict industry standards for payment processing, including:
-
- 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
- Industry leading encryption hardware and software methods and security protocols to protect customer information.
- Compliance with the Payment Card Industry Data Security Standard (PCI DSS).
For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.
Martinsproducesupplies.com is registered with the Authorize.Net Verified Merchant Seal program, and we use encryption to send your sensitive information to Authorize.net including your credit card information.
What are my shipping options?
Most of our shipping is done via FedEx Freight or Ground. We also ship via other major carriers, such as, UPS and USPS.
On larger items or large orders, we will ship LTL Motor Freight with local companies that we partner with.
We offer a “call me with shipping quote” for our web orders to allow us to find you the best possible rates in shipping. If you are concerned your shipping quote on your online order is too high; select this option in checkout and we will call you with shipping quotes when your order is ready to ship.
What if I overpaid or you didn’t have enough of what I needed and I already paid?
We will issue credit invoices towards a future purchase or if purchased on a credit card, we can refund the same credit card. We do not offer cash refunds.
What is your return policy?
Saleable items still in their original packaging may be returned with permission; however, they are subject to a 10-25% restocking fee.
Can I return seeds, plants, or fertilizers?
Seeds, onion sets, fertilizers, and special order or discount items are not returnable under any condition.
Do you accept credit cards at your store?
Yes, we accept all major credit card companies.
What holidays are you closed on?
We are closed all of the holidays listed below. Please call to confirm hours of other national holidays.
- New Years Day
- Good Friday
- Ascension Day
- Labor Day
- Thanksgiving Day
- Christmas Day
What are your hours?
We are open weekdays 7:00 AM to 5:00 PM.
Saturdays and Sundays are closed.